Google We Were Unable to Upload Your Certificate Push Certificate

Many applicants can now upload copies of degree certificates and translations in My Account.

This is not a requirement for all applications, then you tin can disregard this post if you accept already submitted your degree certificates and translations or if they are not listed in your Required Documents.

Annotation: This feature is for degree certificates and translations just. Practice not upload your academic transcripts or marksheets. Bookish transcripts must be submitted according to the terms listed in your certificate requirements.

Get Started

Here are the steps to take to upload your degree certificates and translations:

1. Log in to My Account.
2. Go to your Account Timeline and scroll down to the Upload Degree Certificates and Translations section.
   
3. Click the Upload Certificate push button to begin.
4. The adjacent screen to appear is the Document History page. Any files you upload will exist listed here. Click the Upload Certificate button to proceed.
   
5. A new window will popular up giving you the option to view your Required Documents prior to uploading your caste certificates and translations. Delight review this list to ensure that you are uploading the correct documents. As mentioned previously, do not upload academic transcripts or marksheets. Click the Next button to proceed.
   
6. The next window is where you tin can either drag and drop your files or click the Browse push to upload from your device. Once you have uploaded your files, exist sure to click the Preview button adjacent to each file to ensure you uploaded the correct documents and that the images are articulate and of high quality. One time y'all submit your documents, y'all cannot delete them. Check the box adjacent to I understand, then click the Submit push button.
   
7. When a file has been uploaded successfully, it volition appear on the window. Click the Shut button to return to your Document History list where all your uploaded documents will be listed.

File Requirements

Please note the following requirements before y'all send u.s.a. your documents:

• Upload only PDF or JPEG files.
• The maximum file size is ten MB.
• Yous can upload a total of 20 files. Please consider combining several pages into one file if they are related.
• Do non password-protect your PDF.
• Merely upload correct, articulate, legible documents. Your documents cannot be deleted once they are uploaded.

Note: Your account status may non modify after yous upload your files. We will review your certificates and translations only after nosotros receive your academic transcripts via postal postal service or electronic transmission, as outlined in your required documents.

What to Do If Yous See an Error

During the document upload process, here'southward what to practice if y'all run into an mistake:

• Something went incorrect: This error may bespeak that your session timed out, or the upload was interrupted in some way. Please brand sure you are logged in to your account and retry the upload. If yous are still having issues—but you feel confident that your file is the right type, size, and clarity—then you can fax a re-create of your file to WES. However, you lot should contact us in accelerate to troubleshoot your issue and, if necessary, to ensure that we take received your fax.
• File type: You may see an error that states "The file type you uploaded is not supported. Delight upload a PDF or JPEG file." This indicates that you have uploaded a file that isn't supported. Convert your file to JPEG or PDF format and retry your upload.
• Size: Y'all may receive an mistake indicating that the file you uploaded exceeds the ten MB size limit. In this case, you demand to re-save your file to reduce the file size and re-upload.
• Image quality: All files must be clear and legible. If the file you uploaded does non meet our epitome quality standards, yous'll need to get a clearer image of your document and retry your upload. If you cannot see a preview of your file, yous can try uploading it again. However, unless you receive an error bulletin, and so your file has not encountered whatever known errors on our end, and you can continue to transport information technology through without previewing it (if you lot experience confident that the file is articulate and legible).
• Password-protected or incompatible PDFs: If yous have password-protected your PDF—or get an error that we can't admission your PDF—try either generating a new PDF or converting your PDF to a JPEG file. Then re-upload it.
• Duplicate or different files: If yous upload a certificate online that is an exact copy of a physical document that you have already mailed to WES, there will not exist any issues. If you upload a copy of a certificate that is different than the physical version of the same certificate that yous take already sent by mail, this could pb to delays. Our evaluators volition need to sort out which document is valid for completing your report. Nosotros will reach out to you if there is additional information, or farther documentation, that we need in gild to complete your study. Additionally, adding entirely new documents afterward your evaluation has already started might cause delays.

If none of these fixes work for y'all, delight contact us and we'll help troubleshoot your file.

Related Reading

How to Ship Electronic Academic Records to WES

Understanding WES Required Documents

WES Advisor is an initiative of World Educational activity Services, a non-turn a profit organization with over 45 years of experience in international didactics. We provide communication and resources for international students and skilled immigrants to help them make informed decisions about instruction, employment, immigration, and integration opportunities in the U.Due south. and Canada.

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Source: https://www.wes.org/advisor-blog/upload-degree-certificates-and-translations/